Customer communications

  • TCPA compliant TEXTING
  • Everyone has a cell phone. Use it to stay in touch with your customers
  • Use texting and emailing to increase customer satisfaction
  • Integrated outbound texting and emailing to communicate with your customers
  • Inbound texting: Let your customers communicate with you 24 hours a day (SMS and MMS)
  • Automatic inbound text message routing to the appropriate departmental employees
  • All inbound and outbound text messages are stored in text conversion logs
  • Obtain and record customer texting authorizations

Emailing

  • Create email campaigns from your customer database
  • Build your own HTML emails
  • Target emailing campaigns based on customer demographics, promotion targeting